Here's the story 24 hours after it happened. We were out like thousands of other people on Chrismas Day, to our favorite shopping mall. It as about noon and we were at The Curve, Damansara.
It was about lunch so we decided to look for a place to eat. Irfan too was hungry and begging for his Heinz Custard. Went went over a few places, Ketam Village Steamboat, Marche, Wareong Penyek, 1901 hotdogs and finaly decided that TGIF looked like they have a stroller friendly section. So in we went through the side entrance facing the bar because strangely the main entrance was locked.
The ushers showed us the table and politely left for us to seat ourselves. Somehow I noticed that the temperature was a bit high in that section but we decided to sit in anyway. Minutes later when we were ready, a waiter came to take our orders. He was wearing the usual TGIF striped uniform. I think he's name was Sunil.
Sunil asked us for our orders and I opted for the set TGIF lunch where you get an appetizer, entrée and a dessert. Munchkins went for her favorite NY Strip Steak. I told our waiter our orders and he seems not interested/ not paying attention to what I was saying. Kept asking me again how I would like my steak to be and what's my dessert. I mean there's only 1 dessert to choose form from the set meal. Maybe he's just hard at hearing.
So Sunil left us with our orders. We started feeding poor little Irfan who was both hungry and a little agitated by perhaps faulty air conditioning in the section. Se we drank lemonade, talked and fed irfan, normal family thing to do while other families and their toddlers came in into our section as well.
Food came! yay and the steaks were ok. I mean I prefer broccolis to French Beans with my steak and their mashed potatoes was ok. We were a hungry lot so slipped Irfan into his stroller and we proceeded to finish our steak rather quickly hehehehe
Time for desserts. Well atleast that's what we thought. Nobody came to clear our plates. A glass of cold water were unexpectedly delivered to our table. 20 has minutes passed while we waited for our dessert so Munchkins called up Sunil to asked for our dessert while I carried a very bored Irfan around a bit to calm him down.
When I came back to our table, Munchkins told me that our waiter was rude, made no interest to her queries about the dessert did not said anything and left the table. We presumed that he has went to look for our dessert. 15 minutes later the waiter lingers and saunters in our section with no sign of our dessert. I flagged down a waitress to ask for our dessert the second time. She apologized and went to look for our dessert while our Sunil ignored us and saunters around like he owns the place.
10 minutes later still no dessert, we were pissed and I asked Munchkins to go head and take Irfan out to have his nappy change while I settle the bill. I flagged down a lady who ushered us in, she looks like a floor supervisor so I complained that we haven't got out dessert so could she please get us our bill minus the dessert. She apologized profusely and went quickly on her way while Mr Sunil continued to saunter around the section, talking to some of his fellow waiters.
Few minutes later the floor manager lady appeared with our dessert, now unwanted, while apologizing. I told her that I just wanted the bill but she asked me to please enjoy it because she got it specially for me. I thanked her for her trouble and had a spoonful. When she returned with the bill I complained to her that our waiter has an attitude problem. She took it seriously and asked me to point out which waiter so I pointed out to Sunil. She looked, and sighed. I guess they have been having problem with our Mr Sunil as well.
Can you see his name "Sunil" there?I paid and took the bill and checked the bill, the waiter name was written there as Sunil.
Havign to wait 45 minutes for dessert was totally unacceptable, not to mention teh bad service from the waiter. I guess we were just unlucky to have been served by Sunil because few other waiters were very helpful when I asked for the washroom to wash Irfan's pacifier. Anyway Munchkins blacklisted TGIF from our book so we won't be coming back there in the future.
I once saw an Escargot move faster and more attentive than Sunil.We came to TGIF for the food, but left because of the service (especially because of Sunil)
On the way to the car park later that afternoon, we passed by Thai Nudle Bar and Munchkins said we should have had lunch there.. And I was thinking in my head, oh yeah I could use some
thai nudies.. hehehhee
